Privacy Policy

We collect information in the following categories, depending on how you use the Service.

Information you provide

• Account and contact information — such as your name or handle, email address, and the credentials you use to sign in (including through Apple or Google sign-in).
• Profile and wellness information you choose to provide — information you enter to set up and personalize your experience. Some of this may be health-related information that you choose to share. We treat it with care, use it only to provide and personalize the Service, and never use it for advertising. You can decline to provide any of it, though some features personalize less without it.
• Content you submit — information, text, images, audio, and other content you create or upload while using the Service.
• Communications — messages you send us, including support requests, and (if you sign up for it) your email address for updates.

Information collected automatically

• Usage and technical information — limited product-usage information and basic device and diagnostic information needed to operate, secure, and improve the Service. We do not use advertising trackers or ad networks.

Information from services you connect (optional and opt-in)

• Apple Health / Android Health Connect— if you grant permission at the operating-system level, we may read certain activity and health metrics to power your experience. You control this through your device's health-permission settings and can revoke it there at any time.
• Other health or fitness services you choose to connect — if you link a third-party service, we import the information needed to provide the connected feature. You can disconnect it at any time.

Information from connected services is used only to provide the Service and is never used for advertising or marketing.

We use your information to:

1. Provide and operate the Service — create and maintain your account and deliver its features.
2. Personalize your experience — tailor guidance and content to you.
3. Sync your information across your devices.
4. Maintain, secure, and improve the Service — including troubleshooting and limited analytics.
5. Communicate with you — service messages, notifications you have enabled, and responses to your requests.
6. Comply with law and enforce our Terms of Service.

We do not sell your personal information, and we do not use it for advertising or marketing of any kind.

Some features of the Service use artificial intelligence to generate personalized guidance and responses. Where a feature uses AI, information you provide to that feature is processed to produce a result for you. Any audio or media you submit to such features is processed only to deliver the feature and is not retained on our systems longer than needed to provide it. We use AI under terms that do not permit your information to be used to train models by default.

AI-generated content may be inaccurate or incomplete and is not medical advice — see our Terms of Service.

We share information only with service providers that operate parts of the Service on our behalf, and only what each needs to do that work. They are bound by contract to use your information only to provide their service to us. We do not publish a public list of those providers or their roles. If you need that information for a privacy request, email support@orbfitt.com.

We may also disclose information (a) to comply with law or valid legal process; (b) to protect the rights, property, or safety of our users, the public, or us; or (c) in connection with a merger, acquisition, financing, or sale of the business, to a successor that must honor this Policy.

We do not share your information with advertisers or data brokers, and we do not sell it.

The Service includes optional community features. If you participate, certain profile information (such as your display name and avatar) and your general progress may be visible to other users. The information you provide privately — including any health-related information — is not visible to other users. Choose a display name and avatar you are comfortable showing publicly.

We keep your information for as long as needed to provide the Service and for a reasonable period afterward to meet legal, security, and operational obligations. Media processed by AI features is not retained beyond what is needed to deliver the feature. Aggregated or de-identified information that cannot reasonably be linked to you may be kept for longer. When you delete your account, your information is deleted after a short grace period, subject to limited exceptions permitted by law.

• Delete your account — available from within the app. After a short grace period, your information is permanently removed, subject to limited legal exceptions.
• Access or export your information — email support@orbfitt.com and we will respond within the time required by law.
• Connected services and permissions — revoke health permissions in your device settings, and disconnect any linked service in the app at any time.
• Notifications — control push notifications in your device settings; any marketing email includes an unsubscribe link.
• Global Privacy Control (GPC)— our website honors GPC browser signals. We do not respond to legacy "Do Not Track" signals, which have no agreed meaning.

If you live in a U.S. state with a comprehensive privacy law (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, New Jersey, and others), you may have the right to access, delete, correct, and obtain a portable copy of your personal information; to opt out of any sale, sharing, or targeted advertising; to not be discriminated against for exercising these rights; and to appeal a denied request.

To exercise these rights, email support@orbfitt.com. We will verify your identity (typically by confirming control of your account email) and respond within the time required by law. You may use an authorized agent, subject to verification.

For clarity: we do not sell personal information, we do not share it for cross-context behavioral advertising, and we honor GPC on our website.

Controller: Paulo Batista Ferraz, reachable at support@orbfitt.com.

Legal bases. We process your information to perform our contract with you (providing the Service), with your consent (for optional information, connected services, and any marketing), for our legitimate interests (security, analytics, and improving the Service, balanced against your rights), and to comply with legal obligations. Where processing is based on consent, you may withdraw consent at any time without affecting prior processing.

Your rights. You may request access, rectification, erasure, restriction, portability, and object to processing based on legitimate interests. Email support@orbfitt.com. You also have the right to lodge a complaint with your local supervisory authority.

International transfers. We operate from the United States, and your information is processed there. Where required, transfers are protected by Standard Contractual Clauses or another lawful transfer mechanism.

We are not a HIPAA covered entity or business associate. Any health-related information you provide through the Service is governed by this Policy, not by HIPAA. Do not use the Service to store or transmit information that requires HIPAA-level protection.

The Service is not directed to children. You must be at least 13 to use it (16 in the EEA/UK). We do not knowingly collect information from anyone under those ages and will delete it if we learn we have. Contact support@orbfitt.com with any concerns.

We use commercially reasonable safeguards — including encrypted connections and access controls — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affects you, we will notify you as required by law.

The Service is operated from the United States, and your information is stored and processed there. If you use the Service from outside the U.S., you understand your information will be transferred to and processed in the U.S., which may have different data-protection laws than your country.

We may update this Policy as the Service evolves. If we make material changes, we will notify you in the app or by email before they take effect and update the "Last updated" date above.

Paulo Batista Ferraz
Operator of OrbFit
support@orbfitt.com
New Jersey, USA